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Leadership
at Squad HQ

As an Australian AI technology company, Squad HQ is dedicated to making everyday businesses AI-native: practical systems that help dealerships, builders, agencies and venues operate more efficiently. Our founding team of operators shapes and drives the company’s strategy in support of this mission.

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Co-Founders

Chris Knights
Co-Founder and Chief Executive Officer

Chris Knights

Chris Knights co-founded Squad HQ and leads the company and the group behind it. He is an entrepreneur, property developer and business builder with experience spanning residential development, digital, technology and next-generation infrastructure.

He founded Zib Digital more than 15 years ago while still playing AFL for the Adelaide Crows. What started during a major shift in the way businesses marketed themselves grew into one of Australia’s leading full-service digital agencies, with a 100-plus team and campaigns developed for more than 1,000 businesses. Building Zib gave him deep experience in leadership, sales, partnerships, team development and navigating growth and change.

More recently he co-founded ReadyDC, a data centre development platform delivering next-generation digital infrastructure and AI-ready capacity across Australia. His property background, from site acquisition and feasibility through to planning and delivery, sits at the centre of that work.

Prior to business, Chris spent a decade in the AFL with the Adelaide Crows and Richmond Football Club, followed by two seasons on the AFL Match Review Panel. He continues to work with professional athletes as an off-field mentor, helping them build careers and opportunities beyond sport.

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Mark James
Co-Founder and Chief Technology Officer

Mark James

Mark James co-founded Squad HQ and leads its technology. He has spent twenty years building business systems, process and intelligence platforms, now applied to AI-native operating models. His view is that the advantage is never the model, it is the structure the model works inside.

Mark is co-founder of ReadyDC, where he leads technology and power: substation-level power screening, hardware and software modelling, and the AI-native tooling that lets a small team operate like a large one. Through markjames.au he works with leaders on where value actually lives, redesigning process for AI-augmented operations.

Before Squad HQ he was Chief Executive Officer of My Business Excellence, lifting SME profitability through a structured business improvement framework, and Business Excellence Manager at Joval Group, leading strategy, process and technology transformation across a vertically integrated wine business.

Earlier, Mark spent thirteen years as CEO and then CTO of Smarta Systems, a business intelligence and analytics software company, following engineering and enterprise systems roles at UBS, T-Mobile UK and Powercor across banking, telco and utilities. He is a recognised voice on practical AI implementation across Australia.

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Matt Arnot
Co-Founder and Head of Growth

Matt Arnot

Matt Arnot co-founded Squad HQ and owns the commercial relationship and client success across the platform. He has run a building business, coached hundreds of them, and brings the numbers to show what came out of it.

Through the Zib Digital years before Builder Agent, Matt worked with more than 450 trade and builder clients, generating over 250,000 leads and more than $200 million in digital revenue for those businesses. As a Zib Media franchise owner since 2017 he has grown Australian businesses on one principle: help businesses grow.

In 2022 he founded Up Your Game, a business coaching and growth program built specifically for trade and builder companies. Before that he spent four years as Managing Director of Melbourne Decks and Pergolas, on the tools and in the office.

Matt began his career as a professional footballer, with a decade at Richmond and Port Melbourne, before moving straight into building and business. He is the person who owns the relationship from first meeting through to ongoing support.

Backed by a team across Melbourne, Adelaide and Brisbane.

Strategists, engineers, media buyers and account leads working inside Dealer Squad, Tradie Squad and Digital Squad every day.

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